Major Swiss insurer selects VIPR to integrate program business data into SAP platforms

The Swiss company currently writes approximately US$4.5 billion in non-life premium in six major European countries and is expanding into program business written through managing general agents and underwriters (MGAs/MGUs) in the United Kingdom and United States. This expansion prompted a broad overhaul of operations, with VIPR applications being utilised for their compatibility with SAP-based architecture.

Before undertaking the overhaul, the Swiss carrier was manually processing third-party bordereaux data related to more than 1.3 million customers. To eliminate this drain on resources, they entered a multi-year commitment to use four VIPR services:

• VIPR Portal, a digital gateway that allows cover holders and program administrators to upload bordereaux information directly or via a secure API gateway.
• VIPR Intrali, a bordereaux management solution that imports, validates, and converts data from multiple formats into a user-defined template developed through an intuitive user interface.
• VIPR Insights, a data analysis application that provides key performance indicators for monitoring and measuring risk selection, premium, and claims development as well as operational efficiency. Users can monitor key metrics through multiple filters and at differing levels of granularity.
• VIPR Data Cloud, a secure repository for storing and sharing all data processed through VIPR platforms, eliminating the need for unsecured data transfer methods and ensuring that all parties have a common and consistent view of risk, premium, and claims data.

“An important part of VIPR’s appeal to this company was our ability and commitment to integrate with the SAP-based reinsurance and GL platforms,” said, David Sweet, Chief Commercial Officer at VIPR. “Our capabilities can deliver the underwriting and financial data to support those business processes.”

“This is part of an operational transformation that structures an end-to-end data journey from the collection of data through analysis and reporting. VIPR technology is critical to the functioning of this entire program.”

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